Frequently asked questions

Which payment methods are accepted at your store ?

We accept Visa, Master Card, American Express, Discover through Paypal. You can pay with your credit card even you don’t have a Paypal account.

How much is delivery ?

We provide FREE Las Vegas Furniture in-home delivery. If you are not located in any of these areas, please contact us for a quote.

How soon is delivery ?

Order processing and delivery time takes between 3 to 7 business days. A customer representative will contact you to schedule delivery.

Does delivery come with set-up and assembly ?

FREE Las Vegas Furniture in-home delivery includes placing your item in the room of your choice.  This does not include assembly or set-up.  We can set-up and assemble your furmiture for an additional fee. Please ask our delivery service representative for further details.

When do I pay for my order ?

Payment is due in full either upon checking out from your shopping cart or you can contact us for a Paypal invoice sent by email.

Do Bedroom sets include mattress/linens/pillows as shown in pictures ?

No, mattress/linens/pillows shown in the pictures are for Display Purposes only and are Not included.

Do you take away old furniture ?

Unfortunately, we are unable to take away any old furniture.

What if I receive my order, but there are damages ?

If you receive your order and it is damaged, we will provide a 30-Day manufacturer warranty.  Please contact us within those 30 days and we will be happy to replace the damaged item or part with a new one.  For better quality customer service, we may ask you for a picture of the damaged item sent through email.  Please note that Never Pay Retail Furniture’s warranty is for manufacturer damages and defects only.  We DO NOT cover any ACCIDENTAL damages done to the item.

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